jeat7 Privacy Policy

1 Types of Information We Collect

jeat7 collects various types of information in order to provide its services. The following is the information we generally collect:

Personally Identifiable Information

We collect the information you provide during account registration. This includes:

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID number or passport number (when verification is required)
• Address and country of residence
• Payment-related information (such as bKash, Nagad, or Rocket account numbers)

Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device type
• Browser version and operating system
• Browsing history and session duration
• Cookie and session data
• Login and logout time records

Transaction Information

We securely store all records of your deposits, withdrawals, and gaming activity. This includes deposit amounts, withdrawal requests, bonus usage details, and betting history.

2 Purpose of Collecting Information

The information we collect is used for specific and lawful purposes. jeat7 uses your information for the following reasons:

• To create and manage accounts and to verify user identity
• To process deposit and withdrawal transactions
• To provide bonuses, promotions, and rewards
• To provide customer service and resolve complaints
• To operate responsible gaming programs
• To prevent fraud and money laundering
• To fulfill legal and regulatory obligations
• To improve platform performance and enhance the user experience
• To send important service updates and security notifications

We never sell your information to third parties for commercial purposes. Information is used solely for the purpose of providing services.

3 Cookie Policy

jeat7 uses cookies on its website. Cookies are small data files stored in your browser that help make your visit easier and more personalized.

Types of Cookies We Use

• Essential cookies: Required to maintain login sessions and security.
• Functional cookies: To remember your preferences and settings.
• Analytical cookies: To monitor and improve site usage.

You can manage cookies through your browser settings. However, disabling certain cookies may limit some features of the platform.

4 Sharing Information with Third Parties

jeat7 handles your personal information with the greatest care. We may share information with third parties only in the following limited circumstances:

• Payment processing service providers (bKash, Nagad, Rocket) — the minimum information necessary to complete transactions.
• Game software providers — information required to operate gaming services.
• Legal authorities — in the case of a valid legal order or investigation.
• Anti-fraud organizations — to prevent money laundering and fraud.

All our partner organizations are contractually obligated to comply with data protection standards. They may use your information only for specified purposes.

5 Data Protection and Security Measures

jeat7 takes industry-leading technical and organizational measures to ensure the security of your information. Our security framework includes:

• SSL (Secure Socket Layer) encryption — all data transmitted between you and our servers is encrypted.
• Storage of sensitive information using 256-bit encryption technology.
• Regular security audits and system testing.
• Strict access controls — only authorized staff can view your information.
• Firewall and cybersecurity protocols.
• Two-Factor Authentication support.

We acknowledge, however, that no transmission of information over the internet is completely secure. While we provide the highest protection possible, we cannot guarantee that all risks are eliminated entirely.

6 Data Retention Period

jeat7 retains your information only for as long as it is needed. The retention policy is as follows:

• Account-related information is retained while the account is active.
• After an account is closed, certain information may be kept for a defined period due to legal obligations.
• Transaction records are retained for a specified period in accordance with financial regulatory requirements.
• Information collected for marketing purposes is deleted immediately upon withdrawal of your consent.

After the specified period, information is securely deleted or anonymized.

7 User Rights

As a user of jeat7, you have certain important rights over your own information:

Right to Access Information

You may request to view the personal information stored in your account at any time. We will provide you with a copy of that information within 30 days.

Right to Correct Information

If any of your information is incorrect or incomplete, you may contact us to request a correction.

Right to Delete Information

In certain circumstances, you may request that your personal information be deleted. However, some information may not be possible to delete due to legal obligations.

Right to Restrict Processing

You may request that the processing of your information be restricted in specific cases. We will consider this request and inform you of our decision.

Right to Opt Out of Marketing Communications

You may unsubscribe from promotional emails or notifications at any time. To do so, contact our support team.

To exercise these rights, email us at [email protected] or contact us via 24/7 live chat.

8 Protection of Minors' Information

jeat7 strictly prohibits registration and use of its services by anyone under the age of 21 (minors). Our platform is for users aged 21 and above only.

We do not knowingly collect personal information from any minor. If we become aware that information has been collected from a minor, that information will be deleted immediately and the associated account will be closed.

If a parent or guardian suspects that their child is using our platform, please contact us.

9 International Data Transfers

jeat7 is a platform that primarily operates for the Bangladesh market. Our server infrastructure may be located in various countries. Your information may be transferred to different countries where data protection laws may differ.

Wherever your information is transferred, we ensure that it remains protected in accordance with the standards of this privacy policy. Data protection agreements are in place for our international partnerships.

10 Changes to the Privacy Policy

jeat7 reserves the right to change or update this privacy policy from time to time. In the event of changes:

• The updated policy will be published on this page and the date of revision will be noted.
• For significant changes, users will be notified by email or through a notice on the platform.
• Continued use of the platform after a revised policy is published will be considered acceptance of the new policy.

Visit this page regularly and stay updated on any changes.

11 Contact and Complaints

For any questions, concerns, or complaints regarding your privacy, please contact our dedicated support team:

• Email: [email protected]
• Live Chat: Available 24 hours, 7 days — service in Bengali

We are committed to resolving your complaints as quickly and satisfactorily as possible. Privacy-related requests are handled on a priority basis.

Thank you for reading this privacy policy. We are grateful for your trust and confidence in jeat7. Protecting your information is our highest responsibility.